An Amazon settlement is a single net figure covering sales, commission, fulfilment, storage, advertising, refunds and reserves. Book it as income and your turnover is understated, your costs are invisible, and your VAT registration date is wrong. We unpack the settlements properly so the accounts reflect what the business actually did.
We work with sellers on Amazon, Shopify, eBay and Etsy, and with the ones selling across several at once — including sellers based in and around North London who ship nationally and into the EU.
Settlements reconciled
Gross sales, fees, refunds and advertising separated out, not netted off.
VAT threshold watched
Registration is based on gross sales, not what the platform pays you.
Stock and cost of sales
Inventory valued properly, so your margin is a real number.
Cross-border VAT
OSS, IOSS and the marketplace deemed-supplier rules.
Accountant for eBay sellers
If you sell on eBay, the first question is not how much tax you owe but whether you owe any — and since 2024 HMRC has had the data to ask. As accountants for eBay sellers we deal with both ends: people selling a few hundred items a year who are unsure where they stand, and established eBay businesses that need proper accounts and VAT returns.
Hobby or trading
Clearing out your own possessions is not trading, even if you sell a lot of them. Buying items in order to resell them, making goods to sell, or selling regularly in an organised way usually is. HMRC weighs the whole pattern: how often you sell, whether you bought with resale in mind, and whether you are aiming for a profit. If you are trading, the first £1,000 of gross trading income each tax year is covered by the trading allowance. Above that you register for Self Assessment and deduct either the allowance or your actual expenses — not both.
What eBay reports to HMRC
Under the platform reporting rules in force since 1 January 2024, eBay reports sellers to HMRC with identity details and the amounts received. A seller is left out only if they make fewer than 30 sales and receive less than €2,000 (about £1,700) in the calendar year, so reaching either figure is enough to be reported; the first reports, for 2024, went to HMRC by 31 January 2025. Being reported does not mean you owe tax — someone clearing a loft can pass 30 sales easily. Staying under the reporting threshold does not make trading income tax-free either. Hobby versus trading, and the £1,000 allowance, still decide the tax.
Fees, postage, stock and returns
eBay pays you after taking final value fees, promoted listing costs and other charges, so the payout is not your turnover. Record the gross sale, then claim the fees as expenses alongside postage and packaging, the cost of the items you sold, and a fair share of costs such as your phone and internet. Returns reverse the sale they relate to, and stock you have bought but not yet sold is carried forward rather than claimed this year.
The VAT threshold for eBay sellers
Once your gross eBay sales, plus any other taxable sales, pass £90,000 in any rolling twelve months, you must register for VAT. If you resell second-hand goods, the margin scheme can mean VAT is charged only on your margin rather than the full selling price — for many eBay resellers that is the difference between a workable business and an unworkable one, and it needs the right records from the day you buy.
Amazon sellers: settlements and FBA
Amazon sellers face the same principles with more layers. Each settlement report nets together sales, referral fees, Fulfilment by Amazon charges, storage, advertising, refunds, reimbursements and reserves. We reconcile every settlement to the payout that reached your bank, so each line lands in the right place in the accounts.
FBA fees and inventory
FBA fulfilment fees, storage charges and inbound shipping are all allowable, but they need recording as separate lines so you can see what fulfilment costs per unit. Stock held in Amazon’s warehouses is still your stock and has to be counted at the year end; the inventory report from Seller Central is the starting point, adjusted for units Amazon has lost, damaged or reimbursed.
Reimbursements are income
When Amazon reimburses you for lost or damaged inventory, that money belongs in the accounts, not in a gap between the settlement and the bank. Customer refunds reverse the original sale. The settlement report shows both, which is exactly why posting only the net payout loses them.
VAT on marketplace sales, briefly
If you are a UK seller selling UK-held stock, VAT works in the ordinary way: once registered, you account for it. The rules that treat Amazon as the deemed supplier apply mainly to overseas sellers and to low-value goods imported into the UK. A UK-established seller should not assume Amazon is dealing with their VAT.
The VAT trap
You must register for VAT once your taxable turnover passes the threshold on any rolling twelve-month basis. Turnover means gross sales — the price the customer paid — not the payout after the platform has taken its cut. Sellers who track the bank balance instead of the sales report routinely discover they crossed the line months earlier, and by then the VAT is due on sales where no VAT was collected.
We monitor the rolling figure so registration happens on time, and we look at whether a flat-rate scheme or standard accounting suits your margins better before you commit.
Selling abroad
For sales to EU consumers, the One Stop Shop lets you report the VAT of every member state through a single return rather than registering in each one. Below the consignment threshold, Import One Stop Shop handles goods sent from outside the EU. Where you hold stock matters too: storing inventory in an overseas fulfilment centre generally creates a registration obligation in that country regardless of the schemes.
- OSS and IOSS registration and returns
- Marketplace deemed-supplier rules — when the platform owes the VAT, not you
- Import VAT and postponed accounting
- Overseas stock holdings and where they create a registration
Knowing your real margin
Most sellers can tell you their revenue and very few can tell you their contribution per unit after fees, returns, advertising and shipping. That number decides which products are worth restocking. We set the bookkeeping up so it falls out of the accounts every month instead of needing a spreadsheet exercise once a year.
When the marketplace is the one charging VAT
For a lot of sales, Amazon and eBay are treated as the supplier rather than you — the marketplace collects and pays the VAT, and your settlement shows the sale net of a tax you never handled.
That is fine until it reaches your VAT return, where those sales are accounted for differently from the ones you made directly. Treat a settlement as one lump of income and the return is wrong in both directions: output tax overstated on sales the platform already paid, and understated on the ones it did not.
The settlement report has the detail. It has to be unpacked rather than posted as a single figure, and doing that monthly is a fraction of the work of doing it once a year.
HMRC already has your sales figures
Digital platforms now report seller data to HMRC directly — identity, account details and the value of sales made through them. It is sent automatically and it arrives whether or not anything has been declared.
For a properly declared business this changes nothing. For anyone who has treated online selling as informal, it is the reason the letters have started arriving. If there is a gap, closing it voluntarily costs a great deal less than being asked about it — the penalty for an unprompted disclosure is far lower than for a prompted one.
Profitable and out of cash at the same time
This is the characteristic failure of a growing online seller, and it surprises people because both halves are true simultaneously. The business is genuinely making money and genuinely cannot pay for anything.
Stock is not an expense when you buy it
Buying stock takes cash out immediately, but for profit purposes the cost is recognised when the item sells, not when it arrives. So a seller who doubles their stock holding to keep up with demand has spent the money and has not reduced their taxable profit by a penny of it. The profit is real, the tax on it is real, and the cash is sitting in a warehouse.
Which is why the tax bill can feel impossible
The faster you grow, the worse this gets, because every additional pound of profit is being reinvested in inventory before the tax on it falls due. There is nothing wrong with the accounts — the answer is to forecast the tax alongside the stock purchasing rather than discovering the conflict when both are due. That is a planning problem, and it is solvable, but only in advance.
Returns and refunds belong in the numbers
A high return rate distorts everything if refunds are treated as a cost rather than as a reversal of the sale. Turnover is overstated, margin looks better than it is, and the VAT position can be wrong in your own favour — which is the direction that gets noticed. Record the refund against the original sale, including the VAT, and the picture stays honest.
Know your margin per channel, not overall
Different marketplaces charge different fees, and shipping costs vary by product and destination. An overall margin can be perfectly healthy while one channel or one product line loses money on every order. Sellers routinely discover this only when they stop and look, and it is usually the single most valuable half hour available to them.
Our services for online sellers
The services we provide for online sellers include year-end accounts and corporation tax and business start-up. Each has its own page with what is included and how we work.
Frequently asked
Do I need to register for VAT if I only sell on Amazon?
Yes, if your gross sales pass the threshold — the platform collecting the money does not change your obligation. There are specific rules where Amazon is treated as the deemed supplier, mostly involving overseas sellers or imported goods, and those shift the VAT to Amazon rather than removing it.
Which accounting software works best for online selling?
Xero or QuickBooks with a settlement-level connector, rather than a raw bank feed. The connector is what splits the payout into sales, fees and refunds; without it you are reconciling a single net number and losing the detail that makes the accounts useful.
How do I value stock I have not sold yet?
At the lower of cost and net realisable value. Cost includes what you paid plus getting it to a saleable condition — inbound shipping and duty, not your ongoing storage fees. Unsold stock is an asset, not an expense, which is why a business can look profitable and still have no cash.
I sell as a hobby. When does it become a business?
HMRC looks at whether you are trading — buying to resell, repeating transactions, seeking a profit. There is a £1,000 trading allowance, and above that you need to report. Selling your own unwanted possessions is generally not trading, however many of them there are.
Amazon collects the VAT — do I still put it on my return?
Yes, but not as your own output tax. Where the marketplace is treated as the supplier it accounts for the VAT and your sale is reported differently from a direct one. The settlement report has to be broken down rather than posted as a single figure, or the return is wrong on both sides.
Does HMRC know what I sell online?
Yes. Platforms report seller identity and sales values to HMRC automatically. If everything has been declared this is irrelevant; if there is a gap, disclosing it before being asked carries a much lower penalty than waiting for the letter.
My accounts say I made a profit but I have no money. How?
Almost always stock. Cash leaves when you buy inventory; the cost only reduces profit when the item sells. A growing seller reinvests each month’s profit into more stock, so the profit is genuine, the tax on it is genuine, and the cash is in the warehouse. It is not an accounting error and it does not resolve itself — it needs the tax forecasting alongside the buying, so both are funded.
How should I record refunds?
As a reversal of the original sale, not as an expense. Treating them as a cost overstates your turnover and your margin, and it can leave the VAT overstated in your own favour, which is the direction HMRC notices. Where a marketplace deducts refunds from your settlement, that netting has to be unpicked so the sale and the reversal both appear.
Do I need to track profit for each marketplace separately?
Yes, and most sellers who do it find something they did not expect. Fee structures differ by platform, shipping differs by product and destination, and a healthy overall margin can conceal a channel or a product line that loses money on every order. Once the data is recorded per channel the analysis is straightforward; the work is in recording it that way from the start.
eBay says it is reporting my sales to HMRC. Do I owe tax?
Not necessarily. eBay reports sellers who make 30 or more sales, or receive €2,000 (about £1,700) or more, in a calendar year, but reporting and tax are separate questions. Selling your own unwanted belongings is generally not trading. If you are buying to resell or making things to sell, you are trading, and income above the £1,000 trading allowance has to go on a Self Assessment return.
Can I use the £1,000 trading allowance and still claim my eBay fees?
No — it is one or the other. The allowance replaces your actual expenses, so it only helps when your fees, postage and stock costs come to less than £1,000. A reseller buying stock almost always does better claiming actual costs, which also allows a loss to be recorded in a bad year. We work out which is better before the return is filed.
My Amazon settlements never match my bank. Can you fix that?
Yes. The gap is usually reserves held back, reimbursements, refunds or fees posted in a different period. We reconcile each settlement report line by line to the payout, post sales, fees and refunds separately, and set up a connector so it stays reconciled each month rather than being rebuilt at the year end.
Do you offer a free consultation for eBay and Amazon sellers?
The first conversation is free. Tell us roughly what you sell, how often and through which platforms, and we will tell you whether you need to register with HMRC, what records to keep, and what our help would involve — before you commit to anything.
Get your numbers straight
Send us a settlement report and we will show you what your accounts should actually look like.
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We are based in Finchley and work across North London. Come in, call, or do the whole thing by email — whichever suits you.
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